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Crisis Intervention and De-escalation: Being Effective while Keeping Yourself Safe
Trainers: Jessica Metkowski-Gulden, LPCC, ACT Manager, Kelsey Gries, FACT Practitioner
Length: 4 hours
Participant limit: 15
This training will provide an overview of crisis prevention, intervention, and de-escalation strategies through early intervention and nonphysical methods for preventing and managing individuals experiencing a crisis. The course will include discussion of: the crisis development model, staff’s attitudes and approaches, non-verbal communication, verbal intervention, precipitating factors of a crisis, importance of developing rapport and knowing clients’ history, environmental assessment, rational detachment, and follow up after a crisis. Staff will also learn personal safety techniques in the event a strike or grab occurs during a crisis situation. A post-test will be given to all participants at the end of this training.
Jessica has worked for RADIAS Health since 2009 and has been on the same Assertive Community Treatment team. She is the team’s Team Lead. Jessica has her master’s degree in counseling and has an LPCC license. She has also trained on topics of self-care and is an TMACT fidelity reviewer.
Kelsey has worked for Radias Health since 2016 with the Forensic Assertive Community Treatment (FACT) Team. Prior to joining the FACT Team, Kelsey worked in a residential setting at an IRTS facility. Kelsey is passionate about working within forensic mental health and partnering with community correction providers to support individuals with managing their mental health while addressing criminogenic risk factors that often lead to recidivism. Kelsey has a master’s degree in Forensic and Legal Psychology.