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Crisis Intervention and De-escalation: Being Effective while Keeping Yourself Safe
Trainers: Josie Mattheis-McGeehan, MSW, LICSW, Amy Valenziano-Jones, MSW, LICSW
Length: 4 hours
Participant limit: 15
This training will provide an overview of crisis prevention, intervention, and de-escalation strategies through early intervention and nonphysical methods for preventing and managing individuals experiencing a crisis. The course will include discussion of: the crisis development model, staff’s attitudes and approaches, non-verbal communication, verbal intervention, precipitating factors of a crisis, importance of developing rapport and knowing clients’ history, environmental assessment, rational detachment, and follow up after a crisis. Staff will also learn personal safety techniques in the event a strike or grab occurs during a crisis situation. A post-test will be given to all participants at the end of this training.
Josie has worked for RADIAS Health since 2011. Josie’s roles within RADIAS Health is primarily within the RSS program. After holding a CLMHP position in RSS, she became a program manager and oversees five houses. Josie is certified as a Crisis Intervention and De-escalation trainer though CPI. She has been conducting this training for 7 years.
Amy has worked for RADIAS health since 2005 in various positions throughout the agency including RSS, ACT, and the outpatient clinic. Amy is currently the RSS Program Director. She is certified as a Crisis Intervention and De-escalation trainer through CPI and has being conducting the RADIAS Health Crisis intervention and De-escalation training since 2005.